State Farm® Insurance Agent Mike Richards

"This office is amazing.. Especially Amy, she always goes above and beyond to help us.. Always so happy and informative.. Such an asset to State Farm…"

"I’ll keep saying it! Elizabeth is amazing!
I sent her an email at 9:43am regarding a windshield claim, and she had it taken care of in under 4 hours and informed us someone will be reaching out to us shortly. She, Belis, Leila, and the whole crew are the best. Thanks so much!"

"Amy is sweet and always helpful !!"

"Elizabeth was very professional and efficient in our meeting regarding multiple insurance policies. She answered all of our questions and took the time to help us understand everything we were looking at with State Farm."

"Elizabeth has helped us tremendously with realigning coverages across our policies! Very helpful!"

"Amy and Belis are always very helpful when I come into the office. They always have a smile on their face and are ready to help. They deserve more than just 5 stars! Thanks girls for all you do and for always being so nice."

"I absolutely love this State-farm office! I’m always treated with kindness and respect. Amy is the best! I love working with her she always helps me no matter what kind of questions or concerns I have. She answers everyone with a smile. She has great costumer service skills and is always so friendly and nice."

"Was able to work through a few concerns quickly and efficiently. Amy M. did a wonderful job and was more than helpful. Wait area clean and well maintained."

"Mikes office is full of helpful people! Thank you Amy for caring so much and saving me some money on my policy!!!!"

"Best customer service ever! We changed SF agents and are so very happy we did! Keep up the excellent work Amy McFarlane!"

"Amy is truly amazing!! She never ceases to amaze me!! No mater my need she always pulls through!!! So great have an insurance company that puts its clients first!!!"

"We love Mike Richards State Farm. Our representative Amy always takes great care of us. Can’t recommend this agency enough!"

"Love Mike Richards and his Staff! Leila is always so sweet when I call.
Thanks for all you do!"

"Wonderful people to work with I enjoy speaking with Miss Amy. The company is awesome."

"I love working with Elizabeth at Mike Richards office. I have been a client of State Farm for 51 Years! Elizabeth is both knowledgeable and caring. Great Customer Service!"

"Amy has been absolutely wonderful to work with over the years. She is consistently helpful, responsive, and genuinely cares about making sure I’m taken care of. Whenever I’ve had a question or an issue, she has gone above and beyond to research it, find answers, and help get things resolved.
What I appreciate most is that she doesn’t just give a quick answer and move on, she takes the time to really look into things and follows through. That kind of customer service is becoming harder and harder to find, and it makes such a difference knowing I have someone I can trust when I need help with my insurance. I’m incredibly grateful for all of Amy’s help over the years and would absolutely recommend her. She is a huge asset to State Farm and deserves every one of these five stars!"

"I have been with this office for almost 30 years. For the past few years I have had the pleasure of working with Amy exclusively most times and I could not be happier with her."

"Very knowledgeable and explained everything very well. Helped swap my car insurance over and saved about half. Thanks Elizabeth"

"Amy and Belis are always a pleasure to work with. Both very professional and knowledgeable and answered our questions about our policies. Always smiling and friendly. They both enjoy their jobs. Keep up the good work. Excellent employees. Thanks."

"Customer service is excellent. Amy goes above and beyond to help the customers and ensure they are protected. Thanks"

"Always been helpful and knologable on all my concerns."

"I called Mikes office with a question about the recent cash back dividend. I had received an email and wanted to verify it was not a scam before clicking on the link. Amy answered and was so helpful. She was so professional and knowledgeable. Thank you Amy for your expertise!👍"

"Mike and his team are professionals. They take the time to listen to my needs and help me with solutions and options that fit my ability to match price and what coverages I want. Give them a call or walk in today!!"

"I have used State Farm Agent, Amy McFarlane on and off for the past 7 years. I always return to Amy because of the personalized service I get from her. Amy listens and is very attentive to all the questions I may have regarding my policies. I leave State Farm knowing Amy has given me all the discounts possible at a very reasonable price. I will continue to use Amy for all my insurance needs."

"These ppl are crooks and liars! My mother and i just switched policies and we were shocked talking to a new representative. They canceled my insurance after i paid 6 months in advance. I called after receiving a letter and was told that the insurance was never canceled and made it seem like they were making changes to my benefit. Then i received a 70$ charge that was listed a reinstatement fee. When i asked the lady about it (Elizabeth) she let me know the fee was for adding my gf to my policy which made no sense. Today my new representative let me know she flat out lied and will be issuing us a refund. This is just one of the issues. Another is my daughter is listed under my moms umbrella policy after we asked numerours times to get my daughter off all my moms insurance. They cant even set are policies for 6 month intervals. Shame on you and that goes to you also mike, you completly lost control of this office and should be ashamed!!!!!!!! Btw we were at this office for 20 years and never had an issue"